tag:summaraize.instatus.com,2005:/history SummarAIze Status - Incident history 2025-01-08T04:00:00.000+00:00 SummarAIze tag:summaraize.instatus.com,2005:Maintenance/cm5nivzng000y7uj5h6njr135 2025-01-08T04:00:00.000+00:00 2025-01-08T15:44:40.888+00:00 Major updates to SummarAIze Type: Maintenance

Duration: 11 hours and 45 minutes

Affected Components: App

Jan 8, 15:44:40 GMT+0
Completed - We have completed the upgrades to SummarAIze.

Jan 8, 04:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during this time to make major updates to the product around performance and speed. The main effect for users will be templates will generate as they are ready vs all assets needing to be ready for a file to complete. We are also making optimizations to better support future updates. The product will largely be inaccessible during this time..

]]> tag:summaraize.instatus.com,2005:Incident/clskiy92h88292b8n22xom7vyv 2024-02-13T07:17:00.000+00:00 2024-02-13T07:17:00.000+00:00 Product is inaccessible Type: Incident

Duration: 20 days, 18 hours and 15 minutes

Affected Components: App

Feb 13, 07:17:00 GMT+0
Investigating - We are currently investigating this incident..

Feb 13, 15:35:14 GMT+0
Resolved - This incident has been resolved..

]]> tag:summaraize.instatus.com,2005:Incident/clskiwkab80661b1n2dqrikb19 2024-02-08T07:04:00.000+00:00 2024-02-08T15:13:00.000+00:00 Product is inaccessible Type: Incident

Duration: 8 hours and 9 minutes

Affected Components: App

Feb 8, 15:13:00 GMT+0
Resolved - This incident has been resolved..

Feb 8, 07:04:00 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:summaraize.instatus.com,2005:Maintenance/clq38xby635687bjoiix6dv1jj 2023-12-13T07:00:00.000+00:00 2023-12-13T08:00:00.000+00:00 We are upgrading our database Type: Maintenance

Duration: 1 hour

Affected Components: App

Dec 13, 08:00:00 GMT+0
Completed - Maintenance has completed successfully.

Dec 13, 07:00:00 GMT+0
Identified - We're working on making SummarAIze work faster for you! Expect degraded performance (slower performance) between 2:00 am ET until 3:00 am ET. We recommend holding off on uploading files during this time..

Dec 13, 07:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:summaraize.instatus.com,2005:Incident/clmfpeczb27538bgolsuyn8r25 2023-09-12T02:38:30.093+00:00 2023-09-12T02:38:30.093+00:00 Files are not processing at normal rates. Type: Incident

Duration: 31 minutes

Affected Components: App

Sep 12, 02:38:30 GMT+0
Investigating - We are currently investigating a bug that is preventing all files from processing. If you have uploaded a file, your file has been saved to our database and will be processed once we resolve the issue..

Sep 12, 03:09:26 GMT+0
Resolved - This incident has been resolved..

]]> tag:summaraize.instatus.com,2005:Incident/clkv7m8oo85389fnofr7rqewl3 2023-08-03T13:45:38.710+00:00 2023-08-03T13:45:38.710+00:00 File upload not working Type: Incident

Duration: 1 hour and 6 minutes

Affected Components: App

Aug 3, 13:45:38 GMT+0
Investigating - We are currently investigating this incident. File uploads are resulting in an unexpected error. They are still showing up in the dashboard despite errors. Please only use the submit button once otherwise your dashboard may be cluttered..

Aug 3, 14:51:28 GMT+0
Resolved - This incident has been resolved. File uploads are now working normally!.

]]> tag:summaraize.instatus.com,2005:Incident/clja0epgx187029bpn7dnpp0ih6 2023-06-24T14:00:00.000+00:00 2023-06-24T14:00:00.000+00:00 File upload not working Type: Incident

Duration: 2 days, 11 hours and 3 minutes

Affected Components: App

Jun 24, 14:00:00 GMT+0
Resolved - When users click on Submit to upload a file, they are being met with an error "Unexpected error, please try again." We are currently investigating this incident..

]]> tag:summaraize.instatus.com,2005:Incident/cliuporsz10706b2oiy7etskj3 2023-06-13T22:02:00.000+00:00 2023-06-13T22:02:00.000+00:00 AWS outage is affecting SummarAIze Type: Incident

Duration: 7 days and 12 hours

Affected Components: App

Jun 13, 22:02:00 GMT+0
Resolved - AWS is now operational, SummarAIze is back up and running 🙌 .

Jun 13, 19:02:00 GMT+0
Identified - AWS is experiencing issues which is degrading performance for SummarAIze. As soon as AWS is back up, SummarAIze files will process..

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